Professional Skills as an Energy Assessor
The energy assessment industry is fast becoming a market where assessors are having to find new ways to set themselves apart from other assessors. One way of doing this is by building a solid reputation for yourself and your business. This bundle enables you to do exactly that.
Consisting of ‘Customer Care as an Energy Assessor’, ‘Maximising Your CPD as an Energy Assessor’ & ‘Professional Conduct as an Energy Assessor’. These modules will explore how you can make the most of interacting you’re your customers, a practical guide towards cementing and expanding your knowledge base and an all-round masterclass in how you operate as an energy and the outward behaviours you would want your clients to see.
After completing these modules, you should know all the tips, tricks and knowledge to build your reputation as an energy assessor, improving your professionalism and making sure you’re the best assessor you can be.
The learning objectives (LOs) for the course are detailed below:
- Explore how you can make the most of interacting with your customers
- A practical guide towards cementing and expanding your knowledge base
- An all-round masterclass in how you operate as an energy assessor
- How to produce compliant reports for the Quidos scheme
- Learn the outward behaviours you would want your clients to see
A short quiz is located at the end of the module that will help you to test your understanding of Customer care practice.
Once you completed the quiz, you will be provided with a copy of your CPD certificate valid for 1 Hour CPD.
Completion of the module will provide one hour’s worth of CPD towards an assessor’s annual requirement.
Please be advised that we set up online training modules for customers within the working hours of 9am-5pm Monday-Thursday & 9am-1630pm Friday.
Please be aware, once purchased all training products and services are non-refundable.