Moving house during the Covid-19 outbreak

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Moving home during the Coronavirus outbreak (Further guidance issued 13/05/20)

Dear Member,

We hope you are keeping well and are ready to get back to work.

We are pleased to confirm that the Government has today published further advice on moving home during the coronavirus (COVID-19) period. This guidance refers to the work of energy assessors and states that energy assessors are free to visit properties to carry out assessments.

When carrying out assessments, assessors should:

  • follow the latest government guidance for working in other people’s homes
  • follow all public health guidance on social distancing. Companies should ensure employees understand how to operate safely and communicate this to customers
  • contact the owners of the property to be surveyed prior to the survey to make sure they understand which areas will be surveyed and ensure that all doors and access panels are open and surfaces have been cleaned with household cleaning products in line with public health advice. During a visit, members of the household should follow social distancing guidance, staying 2 metres away wherever possible, for example by staying in another room
  • wash their hands immediately upon entering the property, using separate towels or paper towels which need to be washed or disposed of safely after use
  • not carry out assessments if they have coronavirus symptoms, however mild, or if they have been asked to self-isolate.

The full guidance on https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

Please also see guidance on https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/homes

We anticipate the publication of further industry specific guidance for energy assessors in the coming days.

We would also like to reiterate that Quidos remains fully open for all of your assessor needs and will continue to support you as things get back to some form of normality.

Thank you for your continued custom and look forward to working with you all.

Kind Regards

Head of Compliance

Quidos Limited