Assessor Letter

Dear Assessor,

We have received numerous communications from Assessors asking for guidance on how to proceed in the current climate over the next month and whilst we appreciate the difficulties and decisions small businesses will have to make, we wanted to reassure you that, once again, we stand with you.

The Secretary of State Robert Jenrick has confirmed that the property market will remain open during the lockdown that commences on Thursday. Activities permitted include includes:

  • Renters and Homeowners will be able to move.
  • Construction sites should still continue.
  • Tradespeople can still enter homes.
  • Removal companies and estate agents are allowed to operate.

Whilst we are awaiting additional Government guidance, it would appear that energy assessments of all kinds in England can and should continue, as long as they are done in a safe manner as per latest guidance (https://www.gov.uk/guidance/coronavirus-covid-19-energy-performance-certificates).

The main things to consider in order to remain responsible are:

  • Ensuring you are up to date with the above guidance.
  • Follow social distancing rules to minimise risk to all parties.
  • Wearing personal protective equipment whilst on site.

It is our hope that these guidelines provide some reassurance to you and your clients and would encourage you to inform them of this guidance.

Please be advised that once again the entire team are securely working remotely and are able to continue supporting you during our normal office hours. It is crucial to us that we are able to do this during this time and therefore we remain committed to ensure:

  • All of our software and systems are maintained so that energy certificates can continue to be lodged.
  • Our telephone lines operate as usual, both for accreditation and technical support.

If you have any further questions, please do not be afraid to pick up the phone, send us an email, or join in on some of our upcoming assessor online webinars (use the time you have available wisely and carry out your annual CPD). It is important to stay connected.

We will notify all of our assessors if the situation changes or if we receive any industry updates.

To keep updated please follow us on Social media LinkedIn, Twitter, Facebook.

Kind regards & best wishes,

Quidos.